Hireage Terms & Conditions
TERMS & CONDITIONS - HIRE IS ONLY AVAILABLE WITHIN NEW ZEALAND
By accepting the Terms and Conditions of CONTEMPORARY KOROWAI DESIGNS HIRE you acknowledge that if Picked Up you have inspected the KOROWAI on arrival and are satisfied with the condition that the KOROWAI is in. If couriered the HIRER agrees to examine the KOROWAI and acknowledges that the KOROWAI is received in good condition and is safe and suitable for its intended use UNLESS you make contact with us within 24 hours of arrival if you are not happy with the condition of the KOROWAI.
CONTEMPORARY KOROWAI DESIGNS LTD agrees to hire the KOROWAI described in the order to the HIRER on the following terms and conditions. The HIRER acknowledges that in any case of default of these terms and conditions CONTEMPORARY KOROWAI DESIGNS may request the services of a debt collection agency at the Hirer's cost.
The KOROWAI that the HIRER takes possession of, as detailed in the order is owned by CONTEMPORARY KOROWAI DESIGNS. CONTEMPORARY KOROWAI DESIGNS LTD will not be liable in any way in respect of any claim made against the HIRER for any damage caused by the Hirer's use of the KOROWAI.
CONTEMPORARY KOROWAI DESIGNS LTD will not be liable to the HIRER or any third party for any damage or loss resulting from any defect, failure, or breakdown in the KOROWAI from any cause. Such cause presumes an absence of any negligence on the part of CONTEMPORARY KOROWAI DESIGNS LTD.
The HIRER agrees to return the KOROWAI to CONTEMPORARY KOROWAI DESIGNS LTD in the same condition as received, fair wear and tear accepted, on the return date detailed in the order. Unless the order is amended to state otherwise, the HIRER will return the KOROWAI to CONTEMPORARY KOROWAI DESIGNS LTD at its premises noted in the order. CONTEMPORARY KOROWAI DESIGNS LTD reserves the right to demand immediate return of the KOROWAI on any breach of these terms and conditions. CONTEMPORARY KOROWAI DESIGNS LTD reserves the right to charge additional hire time if the KOROWAI is not returned by the specified date. The HIRER agrees not to use the KOROWAI in violation of any law, statue or regulation. The laws of New Zealand apply.
If the KOROWAI is retained beyond the return date, without the express written permission of CONTEMPORARY KOROWAI DESIGNS LTD the HIRER renders him or herself liable to arrest for conversion or theft. CONTEMPORARY KOROWAI DESIGNS LTD reserves the right to sue for the breach of the bailment conditions set out in the order.
The HIRER agrees to pay CONTEMPORARY KOROWAI DESIGNS LTD the fee, and a bond if that applies, by the due date set out in the order.
The HIRER agrees that he or she will retain possession and control of the KOROWAI throughout the period of hire.
The HIRER agrees that he or she is liable to CONTEMPORARY KOROWAI DESIGNS LTD for any loss of the KOROWAI, or part of the KOROWAI, and may be required to meet the replacement cost of the KOROWAI.
CONTEMPORARY KOROWAI DESIGNS LTD reserves the right to retain a cancellation fee of $20 on any cancelled bookings.
We reserve the right to alter and/or add to our hire terms and conditions as required. Any amendments to our terms and conditions will be posted on our website and will be effective immediately upon the posting of those terms and conditions on our website. The hirer is responsible for ensuring that they are aware of the latest terms and conditions and that hire of any items is an acknowledgement by the hirer of our terms and conditions as amended.
The terms and conditions on this website are the terms on which CONTEMPORARY KOROWAI DESIGNS LTD offers the hire of KOROWAI. In hiring any KOROWAI the hirer accepts these terms and conditions. If the hirer does not accept these terms and conditions they must not proceed with the hire.
Returns Policy, Cancellations, Disputes and Purchase of KOROWAI and Loss or Damage
Returns
You must return the KOROWAI within the times stated on your order or as agreed by CONTEMPORARY KOROWAI DESIGNS LTD. Failure to do so will incur penalty fees.
Returns and Late Fees
You agree to return KOROWAI on time and in good condition, otherwise you agree that you will be charged the following fees:
1. Late fees at the original hire rate per every day late; and/or
2. Damage fees at the cost of repairing the item; and/or
3. Replacement fees at the cost of replacing the item.
The late fees for any items not returned at the times stated on your invoice will be forwarded to a debt collection agency seven days after the final reminder being sent to you.
You agree that if any charges are passed on to a Debt collection agency you will be liable for their fees and recovery costs.
Cancellations and charges
You agree to a service charge of $20.00 for a cancelled order.
You agree that if you cancel your booking, it will be done at least one week before your ceremony, otherwise you will not be refunded your payment.
Purchase of KOROWAI
All payments for KOROWAI are completely non-refundable upon purchase.
Loss or Damage
Whilst CONTEMPORARY KOROWAI DESIGNS LTD will use its best efforts to ensure that the Korowai it hires will not cause loss or damage to the hirer’s clothing, CONTEMPORARY KOROWAI DESIGNS LTD is not liable for any loss or damage to the hirer’s clothing of any kind, whether arising directly or indirectly out of the hireage of the Korowai.
Ordering and Paying
SHIPPING - Korowai Hire
Once payment is received and confirmed, your order will be picked, packed and labelled and the courier will collect your parcel for delivery on 1-2 days prior to order date and will send on overnight courier.
KOROWAI HIRE
Once payment is received and confirmed, your order is reserved. Orders are dispatched 1-2 days prior to the order date. For pick-up, please message us for collection time.
Bond
A bond applies to all casual hire orders. Your bond will be fully refunded on return of your Korowai at the appointed time, date and place and in good condition. Bond refunds can take 7-10 business days to process.
Deliveries:
Couriers generally take 1-2 days in New Zealand to deliver to major metropolitan areas.
Please ensure you give us an address where someone will be available to sign for and receive your parcel during week days. We do not deliver items throughout the weekends due to delays in courier deliveries.
Shipping Information - Overview
All parcels are shipped by courier.
Please note that during peak seasonal dates, delivery time frames are longer (particularly the November/December Christmas period).
Shipping Costs
Our flat-rate shipping & handling fee is:
Upper North Island (includes return delivery to Wellington) $30.00
Upper North Island - RURAL (includes return delivery to Wellington) $50.00
Lower North Island (includes return delivery to Wellington) $20.00
Lower North Island - RURAL (includes return delivery to Wellington) $30.00
South Island (includes return delivery to Wellington) $40.00
South Island - RURAL (includes return delivery to Wellington) $60.00
Customers please note: Additional postage charges may apply if your order needs to be split into separate parcels due to size and weight.